Problem Solving & Decision Making:
From Challenges to Clear Action
Overview
In today’s fast-moving workplace, the ability to solve problems quickly and make sound decisions is essential. This workshop equips participants with structured techniques to define problems accurately, generate creative solutions, and evaluate options effectively—leading to confident, timely, and high-quality decisions.
Learning Objectives
By the end of this course, participants will be able to:
Identify the root cause of workplace challenges using proven analysis tools.
Generate a range of innovative solutions through creative thinking techniques.
Apply structured decision-making models to choose the best course of action.
Evaluate risks and benefits to anticipate outcomes.
Communicate decisions effectively to gain buy-in and drive implementation.
Who Should Attend
Leaders, managers, and team members who regularly solve problems, make decisions, or contribute to strategic planning—and want to improve speed, clarity, and confidence in their process.
Format & Duration
Half-day or full-day workshop
Available in-person or virtually
Interactive format with case studies, group problem-solving activities, and decision-making simulations
Course Materials & Follow-Up
Participants receive:
Problem-solving and decision-making framework
Worksheets for root cause analysis and solution evaluation
Post-session checklist for applying the process at work
Why This Course Works
Participants are given step-by-step methods they can apply in any workplace setting. This program combines structured frameworks with real-world examples, ensuring participants leave with tools they can use on any challenge, big or small.